Privacy Policy
Last updated: July 25, 2026
Simply Petastic ("we", "us", or "our") respects your privacy. This policy explains what we collect, how we use it, and the choices you have. It applies to our website, marketplace, care directory, and lead services.
Information We Collect
We collect information you provide directly — such as when you create an account, place an order, apply to sell, request custom apparel, or subscribe to leads. This includes name, email, phone, shipping address, and payment-adjacent details. We also collect usage data (pages viewed, device type, approximate location) automatically.
How We Use Information
To fulfill orders, process payments, vet seller applications, match custom-apparel requests to makers, route geo-fenced leads to professionals, send service and marketing communications, and improve our platform. We never sell your personal data to third parties.
Marketplace & Lead Data
When you list products as a vendor, your business and product information is shown to shoppers. When you subscribe as a pet professional, lead data collected through our network is shared with you under your subscription plan. Aggregate, de-identified data may be used for analytics.
Cookies & Tracking
We use cookies and similar technologies for session continuity, analytics, and advertising measurement. You can control cookies through your browser settings.
Data Sharing
We share data with trusted service providers who help us operate (payment processors, shipping carriers, email delivery), as required by law, and in connection with a business transfer. All providers are bound by confidentiality obligations.
Data Retention
We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on your jurisdiction you may request access, correction, deletion, or portability of your data, and opt out of certain processing. Contact us using the details below; California residents may also use our CCPA Opt-Out page.
Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is fully secure, but we work to protect your data.
Children's Privacy
Our services are not directed to children under 16, and we do not knowingly collect their personal information.
Contact
Questions about this policy? Reach us at hello@simplypetastic.com.
